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Terms Conditions for Your okbajie Account

We set these terms so you understand what you agree to when you open an account, deposit through bKash, Nagad or Rocket, and browse our lobby. Access depends on your local law and eligible regions.

Account eligibilityDeposit & withdrawal rulesUsage boundariesJurisdiction notesContact paths

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REACH US

Contact Paths for Terms Questions

If a clause here is unclear, your withdrawal is flagged, or you need to confirm your account status, reach us through the channels below. We answer questions about eligibility, payment verification, and usage limits every day.

Team online

Live Chat

Open the chat bubble in your account dashboard for instant replies about deposit rules, withdrawal verification steps, and any term you want explained in plain language.

Email Support

Send detailed questions about account closure, dispute resolution, or policy changes to our inbox. We reply with the specific clause and explain how it applies to your situation.

FAQ Archive

Browse common scenarios—duplicate accounts, bonus forfeiture, wallet mismatch—before you contact us. Each answer links to the relevant section in these terms.

How These Terms Apply to Your Account

okbajie Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on okbajie, you confirm you meet age and legal requirements in your region. These terms govern deposits made via bKash, Nagad, Rocket or bank transfer, withdrawals sent back to your mobile wallet, and every session you spend in the lobby—whether you're playing

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Aviator, placing a cricket bet, or browsing live dealer tables. We reserve the right to verify your identity before processing a cashout, suspend accounts that breach usage rules, or close access if local law changes. Wagering is available only in regions where it is permitted; if
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your jurisdiction prohibits online gaming, you may not register or deposit. Account balances, bonus credits, and bet history remain visible in your wallet dashboard at all times. Disputes are handled through the support channel listed on this page, and we aim to resolve issues within a
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reasonable timeframe. Changes to these terms are posted here with a revision date; continued use of your account after a revision means you accept the updated terms. We do not guarantee uninterrupted access—scheduled maintenance, provider downtime, or regulatory action may temporarily limit lobby availability. Promotional offers
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and cashback credits carry their own eligibility rules, published separately; failing to meet those conditions forfeits the benefit. All deposit and withdrawal requests are logged, and we may ask for additional documents if a transaction triggers our verification protocol.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Data, Security & Account Integrity

These terms also cover how we protect your account data, verify your identity, and handle disputes. We collect your mobile number and payment details only to process deposits and withdrawals, and we retain transaction logs for audit and support purposes.

Identity Verification

Before your first withdrawal clears, we may ask for a photo ID and a selfie holding that ID. This step prevents account takeover and ensures the bKash, Nagad or Rocket wallet receiving the payout matches the name on file.

Data Retention

We keep your registration details, deposit and withdrawal records, and bet history for as long as your account is active, plus the period required by anti-fraud and financial regulations in the jurisdictions we operate.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections are visited most. You can disable non-essential cookies in your browser, though some account features may behave differently.

Requesting Changes

To update your mobile number, correct a misspelled name, or delete your account entirely, contact support with your registered details. We process data-change requests within a few business days and confirm once complete.

Terms & Conditions FAQ

You must be at least eighteen years old and located in a region where online wagering is permitted under local law. We verify eligibility during registration and may ask for ID before approving a withdrawal.

No. Multiple accounts registered to the same person or household breach these terms and will be closed, forfeiting any balances or bonus credits across those accounts.

Deposits must come from a mobile wallet registered in your own name. Third-party deposits are flagged during verification, and we may reverse the transaction or ask for additional proof before releasing funds.

Contact support via live chat or email, confirm your identity, and request permanent closure. We process the request, return any remaining balance to your wallet, and delete login access within a few business days.

Raise a dispute through the support channel listed here. We review the transaction logs, compare them against these terms, and explain the outcome. If we find an error on our side, we credit your account immediately.

Yes. We post updates on this page with a revision date at the top. Continuing to use your account after a change means you accept the new terms. Major policy shifts are announced via email or an in-account notification.

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